Returns & Exchanges

At DUFT, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened products.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label sent to your email and securely attach it to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.