Frequently Asked Questions
Everything you need to know about your DUFT experience.
Are DUFT products cruelty-free and vegan?
Yes, all our products are 100% cruelty-free and formulated without any animal-derived ingredients. We are committed to ethical beauty standards.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Can I track my order in real-time?
Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to follow your package's journey.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Do you offer samples with purchases?
We love letting you try new things! Every order includes two complimentary samples of our latest skincare or fragrance arrivals.